“When you get in the trenches alongside your workers, you get the best work from everyone.”
Mike West came to understand luxury early in his 37-year career. It came from an intuitive commitment to build the very best deck he could, or the do the best job possible trimming an exterior. He saw the importance of quality and attention to detail, no matter how simple the job.
That same approach marks his work on a mansion in the foothills or a basement in Park Hill. Whatever the scope of the project, his goal is to build a house that works for the client.
West still does what it takes to get the job done right. He often can be found forming crown molding or fitting a cabinet alongside master tradesmen who work for him. Or, encouraging a plumber who was willing to work late into the night.
His main teammate is his wife Jeannie, who is the West Brothers’ interior designer. And, West views his client as a partner and critical team member.
West involves his client throughout the project, talking about choices, and working to save them money and time.
The client knows West is out shopping for them, and controlling costs, even on a multi-million dollar project. “We installed more than 10,000 doors in 2007, and we know how to get the best prices,” West says. He added he likes to buy local and help other local businessmen.
To watch the time on a project, West personally schedules the projects so he knows what is happening every step along the path.
Mike West’s detailed service and high ethical standards have built his reputation among trades people and with clients. A handshake works for him, and a lot is riding on that handshake: “Our children have the name.”
At heart, Mike is a people-pleaser: “I like happy clients.”